Privacy Policy

Qiva Home is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We collect several types of information from and about users, including:

a. Personal Information:
When you interact with our website or services, we may collect personal information that identifies you. This may include your name, email address, shipping address, billing information, phone number, and other details needed to complete your order.

b. Non-Personal Information:
We may collect non-personal information, such as browser type, device type, IP address, and browsing behavior when visiting our website.

c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us improve website functionality and enhance your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you regarding your order, including shipping status and customer support.
  • To improve our website, products, and services based on user feedback and interactions.
  • To send promotional emails and marketing communications, which you may opt-out of at any time.
  • To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers:
    We may share your information with third-party vendors, contractors, or agents who assist us in providing services such as payment processing, order fulfillment, and marketing. These third parties are required to keep your information confidential.
  • Legal Compliance:
    We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
  • Business Transfers:
    In the event of a merger, sale of assets, or acquisition, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

a. Access and Update Information:
You have the right to access, update, or correct your personal information at any time. If you need assistance, please contact us at the details provided below.

b. Opt-Out of Marketing Communications:
You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in our communications or contacting us directly.

c. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

Qiva Home reserves the right to update or change this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.